Information Technology

RRM Category: ADMINISTRATION

Overview

The RRM Information Technology staffing module estimates the requirements for computer programmer/analyst staff to maintain the clinical data systems, maintain the ambulatory patient care systems, maintain the CHS system, maintain the Inpatient system, maintain the accounting interface, maintain the electronic health record system and maintain the Patient Registration system. They also coordinate the implementation, training and ongoing support of multi-service clinical software such as the electronic health record. The workload parameter that is the key variable in the staffing estimation is Primary Care Provider Visits (PCPVs) and inpatient days.

Services Description:

The Information Technology staff perform the following list of activities:

• Maintain the clinical data systems
• Maintain the ambulatory patient care systems
• Maintain the CHS system
• Maintain the Inpatient system
• Maintain the accounting interface
• Maintain the electronic health record system and
• Maintain the Patient Registration system.
• Coordinate Clinical Applications of RPMS i.e. Electronic Health Record.

Staffing Criteria

Fixed computer programmer/analyst staff of 1.0 FTE for every 45 staff working at a facility consisting of Site Managers, Software Technician, Assistant Site Manager, IT Security, Network Application Technician, and RPMS Technician. Fixed Clinical Applications Coordinator of 2.0 FTE for each facility.

Staffing Formulae

Driving Variables:

Staff at the facility
Site Manager

Personnel Categories:

Site Manager
Clinical Applications Coordinator
Software Technician
Assistant Site Manager
IT Security Person
Network Application Technician
RPMS Application Technician

MINIMUM STAFFING LEVELS (fixed):