Case Management: Practicing Population Health to Engage Patients as Partners in Care

1. Case managers triangulate between patients, providers and the organization of health services to maximize benefits.

a) True
b) False

2. Health coaches have training in motivational interviewing, action planning, teach back strategies, empathic listening and culturally sensitive communication.

a) True
b) False

3. Health coaching builds a relationship with a patient and helps them understand their provider’s advice along with being involved in making clinical decisions.

a) True
b) False

4. The definition of high-quality primary care encompasses the following concepts:

a) Integrated, whole-person health
b) Interprofessional care teams
c) Foundational, sustained relationships between the care team and patients and families
d) All of the above

5. The Quadruple aim of Population Health involves enhancing patient experience, improving population health, reducing health care costs, and improving the work life of health care providers.

a) True
b) False

6. The following component(s) comprise a medical home model in primary based care:

a) Patient engagement and self-management
b) Care coordination
c) Data driven
d) Provided leadership
e) All of the above

7. The philosophy behind case management is that when an individual reaches the optimum level of wellness and function then everyone benefits.

a) True
b) False

8. The following is/are social determinants of health for people with diabetes:

a) Food security, access and availability
b) Education, Income and Occupation
c) Social cohesion, capital and support
d) Housing, built environment and environmental exposures
e) All of the above

9. Health coaches can have variable educational backgrounds ranging from high school graduates to college graduates.

a) True
b) False